Terms of use

1. This website and its customer balance service are operated by the business identified in the store details on this website (“we” or “us”). All amounts are in Australian dollars (AUD). 2. Please use your own email address, protect your email account and sign-in codes, and use only payment methods you are authorised to use. Contact us promptly if you suspect unauthorised activity. 3. Successfully confirmed top-ups are credited at face value. Your balance does not expire or earn interest. It may be used only for services provided by our store and cannot be transferred to another person or used with other merchants. Refunds are handled under our Refund Policy. 4. Before confirming an in-store balance payment, check the service description and amount. The payment is deducted after your confirmation. Service availability and prices are confirmed by the store before purchase. 5. Payments may be temporarily restricted while we investigate payment disputes, suspected unauthorised activity or technical issues. Please contact us using the details published on this website for assistance. 6. Updates to these terms will be published on this website and will not remove your accrued balance or rights that cannot lawfully be excluded. Nothing in these terms excludes or limits your rights under the Australian Consumer Law.